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Program leaders · After the lesson

No evidence when a complaint comes in

When a family raises a concern, there’s no record of what happened. Investigations come down to one person’s word against another’s.

どの有料プランでも2週間無料でお試しいただけます。クレジットカードは不要です。

Who feels it

Program leaders

When

授業の後

Part of

Keep students safe and stay compliant

Helps you

Save time · Earn more

今日

Solved today

How Pencil Spaces solves it

A parent reports that a tutor said something inappropriate. The safeguarding lead opens the recording and the time-stamped transcript, with each speaker labeled, and finds the moment in minutes.

Safeguarding Alerts had already reviewed the chat. The decision rests on what happened, not on one person’s word against another’s.

  • Safeguarding AlertsAvailableSafeguarding Alerts use AI to review speech, chat and direct messages after each lesson, and alert your team.
  • Any Space or RecordingAvailableAny Space or Recording gives admins instant access to any Space or recording, with filters and summaries.
  • TranscriptsAvailableTranscripts give every lesson a time-stamped record with each speaker labeled, searchable and available over the API.

Also helps: Audit Log, Alert Center

一般的な方法

Staff interview the tutor and the family and try to reconstruct the lesson.

A tip you can use today

Write down your complaint process before you need it: who reviews, what evidence and how fast you respond.

See it in a live Space.

We’ll walk you through it, shaped around how you teach.