Available
Alert Center
Every issue, one inbox.
When problems arrive by text, email and phone, some get missed and nobody knows who is handling what. The Alert Center puts every scheduling and live-lesson alert in one inbox, with a priority, an owner and a resolution.
A student waiting on a missing tutor, a declined lesson, a substitute request: they arrive by text, email and phone, and some fall through. They all land in one inbox, each with an owner.
Problems across dozens of classes reach different people in different ways. One inbox collects every alert, with a priority and someone assigned to it.
When a trainer doesn’t show or declines a cohort, the news reaches coordinators by text, by email or not at all. Every alert lands in one inbox, with a priority and an owner.
Issues with online intervention lessons reach the office by email, phone and hallway conversation. One inbox gathers them, each with an owner and a deadline.
Facilitator changes and remote join problems land in one inbox, each with an owner, so nothing slips before a workshop.
If something goes wrong with your child’s lesson, like a tutor not showing up, it lands in one place for the program’s team, so it’s handled quickly.
どの有料プランでも2週間無料でお試しいただけます。クレジットカードは不要です。
What it solves
- No-shows and join failures at start time
Helps you
Save time
Part of
Safety
The problem
Problems arrive everywhere, and some get missed
Missing tutors, declined lessons and substitute requests reach the team through texts, emails and calls. Some get missed, two people handle others, and nobody knows what’s resolved.
一般的な方法
Teams share an inbox or a group chat and hope everyone reads everything.
How Pencil Spaces solves it
Every scheduling and live-lesson alert in one inbox for your team, such as a student waiting on a missing tutor, a declined event or a substitute request. Each alert shows its priority, who it is assigned to and when it expires, alongside the related tutor, student, event and Space, and can be approved or marked resolved in place.
変更点
Nothing slips through. Every problem has an owner and a deadline, so lessons are saved before they’re lost.
詳細はこちら
What it looks like
実際には
A student is waiting on a missing tutor. The alert lands in the inbox with a priority, an assignee and an expiry time, next to the tutor, student, event and Space. The scheduler finds cover and marks it resolved.
In a 1:1 lesson
Three alerts arrive at 4:02. Each is assigned to a scheduler, and all three are resolved by 4:10.
In a group class
A substitute request for tomorrow’s class lands in the inbox. The head of department approves it in place.
In a virtual training
A trainer declines next week’s cohort. The alert is assigned to a coordinator, who books a replacement.
In your classroom
An intervention tutor is missing at 10:00. The alert reaches the coordinator, who moves the group to another tutor.
In the training room
A facilitator can’t make Thursday. The alert is assigned and resolved before Monday.
At home
Your son’s tutor doesn’t join. The alert reaches the program’s team, and a substitute joins within minutes.
