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Program leaders · Milestones

Families churn without warning

Families rarely announce they’re leaving. They stop booking, and the program finds out after the fact.

Gratuit pendant 2 semaines avec n'importe quelle formule payante. Aucune carte bancaire requise.

Who feels it

Program leaders

When

Milestones

Part of

Retain and grow families, partners and sites

Helps you

Earn more

Aujourd'hui

Solved today

How Pencil Spaces solves it

On Monday, Renewal Risk shows five families likely to cancel in the next 30 days, and why each one is at risk. The account manager calls each family that week, while there’s still time.

Before each renewal, every family also gets a Renewal Summary. It’s one email with everything their child achieved since the last one, and a button to renew. Families stay because they can see the progress they paid for.

  • Renewal RiskAvailableRenewal Risk shows which families look likely to cancel in the next 30 days, why, and what to do while there’s still time.
  • Renewal SummaryAvailableBefore each renewal, parents get one email summarizing everything their child achieved since the last one, with a button to renew.

Also helps: Parent Portal

La méthode habituelle

Staff call families after they’ve already gone quiet.

A tip you can use today

Watch for early signs, such as missed lessons or fewer bookings, and call before the renewal date.

See it in a live Space.

We’ll walk you through it, shaped around how you teach.