Tutors · During the lesson
No one to reach mid-lesson
When something breaks mid-lesson, tutors have nobody to call, and the student waits while they troubleshoot alone.
どの有料プランでも2週間無料でお試しいただけます。クレジットカードは不要です。
How Pencil Spaces solves it
Ten minutes into a lesson, a student’s board won’t load, and the tutor has tried everything she knows. She clicks the Help button. Her program has connected it to its own support desk, so the request goes straight to people who know her students.
If a program keeps Pencil Spaces support instead, the same button reaches 24/7 live support, a device test and the help center. Either way, someone answers while the lesson is still running. The tutor stays with her student, the problem gets fixed and the lesson keeps its time.
- Your Help DeskNewYou choose: send the Help button to your own support desk, or keep ours, with 24/7 live support, a device test, the help center and training.
一般的な方法
Tutors message a coordinator and hope for a quick reply.
A tip you can use today
Save your program’s support contact where you can reach it in one click during a lesson.
See it in a live Space.
We’ll walk you through it, shaped around how you teach.
