Tutors · After the lesson
Complaints with no record to point to
When a parent complains or leaves a poor rating, the tutor has no record of what actually happened.
모든 유료 요금제에서 2주간 무료로 이용하실 수 있습니다. 신용카드 정보가 필요하지 않습니다.
How Pencil Spaces solves it
A parent complains that the tutor was rude to her son. The tutor remembers the lesson differently, and memory is all she has. But every lesson is recorded to the cloud with a timeline, and each one has a time-stamped transcript with every speaker labeled.
The program finds the moment in minutes. The tutor was firm about phones, and polite. The program shares what it found with the parent, the complaint is withdrawn and the tutor keeps a student she was helping.
- Session RecordingAvailableSession Recording records lessons to the cloud, with a timeline, talk time and a summary.
- TranscriptsAvailableTranscripts give every lesson a time-stamped record with each speaker labeled, searchable and available over the API.
Also helps: Cancellation Tracking
일반적인 방법
Tutors explain from memory and hope they’re believed.
A tip you can use today
Keep brief notes after every lesson, especially after a difficult one.
See it in a live Space.
We’ll walk you through it, shaped around how you teach.
